Vice President calls for improving the quality and timely delivery of services to citizens
Admin
Aug 9, 2021 11:17
197
M. Venkaiah Naidu, today stressed the need for improving the quality and timely delivery of services to citizens, in addition to ensuring access. He called for a review of the existing models of service delivery and replicating good practices from the best performing districts. Underscoring ‘delivery is the key’ to government programmes, Shri Naidu said ‘there is no meaning to reform unless delivery of services without delay and dilution is ensured’. He referred to Direct Benefit Transfer (DBT) as the defining moment in the transformative journey of governance in India.
